Note: Pre-conference workshops require advance registration.
DevOps is all about getting people—application developers, system administrators, software testers, technicians, and others—to combine their skills and attitudes with the right technologies in order to get reliable software shipped at the optimum business value. How does DevOps fit into the frameworks and processes of ITSM? This full-day workshop will feature some of the most knowledgeable people in the industry, and will include time for discussion, problem solving, and networking. You will hear from practitioners and experts who will show you the ways you can draw from the DevOps culture to increase your value to the business.
Introduction to DevOps (2-hour workshop) - Gene Rogers
DevOps: One Company's Journey of Discovery (case study) - David Mainville
Creating an Agile Roadmap in a Waterfall World (case study) - Steve McMillan
Building Learning Scrums Inside Support to Drive Improved Productivity and Root Cause Removal (case study) - Dr. Adam Krob
All Aboard: Traversing DevOps via a Release Train (case study) - Louie Peak
David Mainville, CEO and co-founder of Navvia, is a passionate advocate of Service Management and a frequent presenter, blogger and well known member of the ITSM community. With over 35 years of experience, David has held progressively senior technical and management roles allowing him to "connect the dots" between the Business and IT. At Navvia, David leads the charge to bring innovative ITSM solutions to market focusing on Product Development, Marketing and Operations.
Profile With a background of over 27 years in IT Consulting, Mr. Peak is often viewed as a “consultant’s consultant”. He is a “holistic thinker” understanding the pragmatic, “hands on” business impact of process, technology, and resources (hardware, software, and human). Draws from real experience – not theory. He is an experienced, pragmatic and proven business consultant including roles in strategic planning, operational leadership, and IT service development.