Pre-conference Information

Attend a pre-conference workshop as a stand-alone course or as a complement to your conference package. These industry-leading courses, ranging from one to three days, are conducted by today’s leading practitioners with real-world experience.

Pre-conference Workshops	Dates	Price	itSMF/HDI Member Price
Pre-1: HDI Support Center Director	10/26 – 10/28	$2,895	$2,795
Pre-2: HDI Support Center Manager	10/26 – 10/28	$1,895	$1,795
Pre-3: HDI Desktop Support Manager	10/26 – 10/28	$1,895	$1,795
Pre-4: Knowledge Management Foundations: KCS Principles	10/26 – 10/28	$1,595	$1,495