Exhibitor Listing | FUSION 12

EXIN USA, Inc.

www.exin-exams.com
800 Hingham Street, Suite 103 N
Rockland MA 02370
Phone: 781.878.1235
Fax: 781.878.4332

EXIN, the Examination Institute for Information Science, is a global and independent IT examination provider. It's EXIN's mission to improve the quality of the IT sector, the IT professionals and the IT users, by means of independent testing and certification.

In close cooperation with international partners in the IT industry, EXIN establishes educational requirements and develops and organizes examinations and learning tracks in the field of IT, giving IT professionals the ability to prove appropriate competencies and skills for improved job performance. Every day, EXIN examinations are taken in more than 125 countries on six continents, and in 15 languages. Over one million IT professionals are certified by EXIN.

PureShare

www.pureshare.com
80 Aberdeen Street, Suite 400
Ottawa ON K1S 5R5
Phone: 613.236.1644
Fax: 866.332.5811

Automate your IT metrics and access them from anywhere! PureShare offers metrics management tools that eliminate the need for reports, manual spreadsheets and slide-ware. PureShare automates the collection of ITSM metrics from data sources inside and outside of a company to provide executives, managers and staff with a direct line to answers in real-time – without the need for static reports. Pre-packaged, best-practice metrics help organizations quickly gain strategic alignment, operational efficiencies and top-to-bottom transparency. PureShare: No Reports – Just Answers.

ARINC Managed Services

www.arincmanagedservices.com
137 Mitchells Chance Road
Edgewater MD 21037
Phone: 410.956.3050
Fax: 410.956.5465

ARINC Managed Services (AMS) is the global IT support and service subsidiary of ARINC Incorporated. AMS provides innovative IT managed services that are customer-focused and competitively priced. AMS services improve equipment reliability, decrease cost by minimizing downtime, and enhance overall operations. For more information, visit the web site at www.arincmanagedservices.com.

Global Knowledge

www.globalknowledge.com
9000 Regency Parkway, Suite 400
Cary NC 27518
Phone: 1-800-Courses
Fax: 919-461-8646

Global Knowledge: Training Global Learners to be tomorrow’s Global Leaders

Global Knowledge is the worldwide leader in IT and Business Skills training and your source for comprehensive IT Infrastructure Library™ (ITIL), project management, help desk support and business professional skills training.

Take our ITIL Foundation Bootcamp; we guarantee you'll pass the exam or your money back. Check out our website at www.globalknowledge.com/business for comprehensive course library, white papers, webinars, templates, podcasts, and more.

Global Knowledge is impacting the way the world learns.

Hornbill Service Management, Inc.

www.hornbill.com
105 Decker Court, Suite 530
Irving TX 75062
Phone: 972.717.2300
Fax: 972.717.2331

Hornbill offers solutions for IT and business service desks designed to match different levels of Service Management maturity. Supportworks applications can be deployed on-premise, hosted or as a cloud-based solution using myservicedesk.com. Service Management software from Hornbill enables organizations to work more efficiently, improve service quality and increase customer satisfaction. Unique Human Touch features improve the service experience, whilst powerful workflow automates Service Management processes.

International Institute for Learning, Inc.

www.iil.com
110 East 59th Street
New York NY 10022
Phone: 212.758.0177
Fax: 212.755.0777

With operating companies all over the world and clients in more than 150 countries, IIL is a global leader in training, consulting, coaching and customized course development. Our core competencies include: Project, Program and Portfolio Management; Microsoft® Project and Project Server; Business Analysis; Lean Six Sigma; PRINCE2®; ITIL®; Leadership and Interpersonal Skills.
Using our proprietary Many Methods of Learning™, IIL delivers innovative, effective and consistent training solutions through a variety of learning approaches, including Virtual Classroom, Traditional Classroom, Simulation Training, Interactive On-Demand Training and a blended approach. Our roster of international trainers is comprised of elite professionals whose industry experience is enhanced by their practical classroom expertise. To learn more please visit www.iil.com or email Learning@iil.com.

ITSM Academy

www.itsmacademy.com
100 West Cypress Creek Road, #890
Fort Lauderdale FL 33309
Phone: 800.872.ITSM (4876)
Fax: 954.206.5565

ITSM Academy’s courseware is all developed in-house, by IT Professionals, for IT Professionals.
ITIL course catalog includes Foundation, Capability, Lifecycle & MALC and is available for delivery in public, corporate, virtual classrooms, and through our Courseware Licensing Program.

ITSM Academy is the only organization licensed to issue IT Service Management Diplomas:
• ITSMP – Change Manager
• ITSMP – Support Manager
• ITSMP – Service Level Manager

ITIL® | Process Design (CPDE) | ISO/IEC 200000 | MOF | ITSM Leadership

Delivered in our classrooms – or yours

Linium

www.linium.com
187 Wolf Road
Albany NY 12205
Phone: 518.689.3100
Fax: 518.689.3105

Linium Optimize ensures effective IT management across the enterprise, improves operations and enhances IT business efficiency, allocates IT spend and resources based on business priorities, identifies process gaps across silos and automates key processes. Linium’s unparalleled HP product expertise, HP Elite Partnership, world-class service offerings and award winning custom solutions in the HP BTO landscape are a natural choice for clients expecting to maximize value from an infrastructure management investment.

Loyalist Certification Services

www.loyalistexams.com
11 Bay Bridge Road
Belleville Ontario, Canada K8P 3P6
Phone: 613.969.1707
Fax: 613.969.9565

Loyalist Certification Services (LCS) delivers a full spectrum of examination services throughout the globe. The LCS team is known to provide world class responsive, trusted end-to-end ITSM related services. To learn more about LCS visit our web site, www.loyalistexams.com.

Responsive...Reliable...Trusted.

Monitor 24-7 Inc.

www.servicedesksoftware.monitor24-7.com
335 Renfrew Drive, Suite 301
Markham, Ontario Canada L3R 9S9
Phone: 416.410.2716
Fax: 416.352.5191

Monitor 24-7 Inc.’s solution—IncidentMonitor™ has been certified ITIL-compatible for 10 ITIL® V3 processes which are provided FREE OF CHARGE. IncidentMonitor’s unique framework allows you to easily adapt the processes to support your specific ITIL or help desk requirements. As your organization streamlines its processes, IncidentMonitor will be quickly adapted to support your improved processes. Imagine not being tied to budget limitations—you can roll out the next ITIL® process based on your project timelines NOT financial limitations.

Netop

www.netop.com
737 N. Michigan Ave Suite 1510
Chicago IL 60611
Phone: 866.907.2971
Fax: 312.376.0601

Netop Remote Control provides secure remote management for enterprise environments. Half of Fortune 100 companies trust us for a scalable and secure solution for the support of workstations, servers, embedded systems and mobile devices. Our advanced solutions are designed for remote access in complex environments where security is essential, such as the finance industry and point of sale systems. Our software meets the most stringent requirements of major remote access security standards, such as PCI DSS.

PMG Software

www.pmg.net
4470 Chamblee Dunwoody Road
Suite 380
Atlanta GA 30338
Phone: 770.457.8787
Fax: 770.234.4007

The PMG Service Catalog Suite is the easiest-to-use ITILv3 Service Catalog/Portfolio Management solution on the market. It is the only product that includes all six ITILv3 processes, including Service Request Management/Fulfillment, Financial Management, and SLM capabilities. The Suite includes an Enterprise Content Management System, e-Commerce engine, and Business Process Management engine to drive true cost savings and service automation.

The PMG Service Catalog Suite integrates with BMC Remedy, CA, HP, IBM, Numara, and more.

ServiceNow

www.Service-now.com
12225 El Camino Real, Suite 100
San Diego CA 92130
Phone: 858-720-0477
Fax: 858-720-0479

ServiceNow was created to break all the old rules of enterprise IT management software. Born in the cloud, ServiceNow makes IT immediate, social and intuitive. From the beginning, the company set out to give IT people powerfully simple cloud services that just work. Today, the world’s most recognizable and innovative companies rely on SaaS from ServiceNow to transform IT. Founded in 2004, ServiceNow is the fastest-growing IT management software company in the world. www.service-now.com

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