What is FUSION?
FUSION is the most comprehensive annual conference for IT service management professionals. The one place to learn and network with the very best in service management—and leave with the tools, knowledge, and contacts to develop an ITSM strategy that will inspire your customers and grow your business.
Who Should Attend FUSION?
As an IT service management pro, you’re part of a tight-knit community of technical experts. Join us at FUSION and connect face-to-face with other members of this highly specialized community.
Service delivery managers in charge of day-to-day operations, tactical planning, coaching, and monitoring.
Senior-level VPs and directors accountable for strategic planning and business alignment.
CIOs pursuing the financial benefits of enhanced service management and integration with DevOps.
CTOs seeking the integration of the service management strategy with those of other IT departments.
Thousands of ITSM pros return to FUSION year after year. Why? They told us in these candid videos, and, well...
What Will You Gain at FUSION?
Attend FUSION and learn how to transform your team from “just another operating cost” to an indispensable business partner that plays a vital role in the overall success of the organization.
- Get a behind-the-scenes glimpse into how some of the world’s leading companies have revolutionized service management.
- Bring home indispensable techniques from industry practitioners with hands-on experience.
- Apply the latest developments in DevOps, ITIL, IT4IT, and other industry hot topics to your own service management initiatives.
- Expand your peer network and make valuable new industry contacts.
- Break the routine for a few energizing days in Las Vegas!
What's Included With Your Conference Pass?
Keynotes: Unlike other events, FUSION features not one, not two… but five keynote speakers! They open and close each day with messages that educate and inspire.
In-depth sessions: Eighty breakout sessions facilitated by experts provide practical information on all the trending service management topics.
Networking activities: Connect with and learn from those at the forefront of IT service management at networking receptions and the electrifying FUSION party!
Breakfast briefings: Start each day off right with topical, facilitated discussions and a hearty breakfast.
Expo Hall: Meet with the industry's leading solution providers to find the newest technologies, ideas, systems, and methodologies.
Food & drink: Enjoy three breakfasts, two lunches, hors d'oeuvres and libations at receptions, and snacks during the day.
Executive Connections Upgrade
What if we told you that we have a better, more exclusive conference pass for FUSION attendees? Get VIP treatment with a conference experience that’s more targeted and intimate, yet much more impactful. Explore Executive Connections.
Having trouble convincing your boss to send you? We can help.